How to Choose a Travel Agency
1. Understand the basic regulations of the tourism industry and have basic knowledge about travel agencies. Currently, agencies fall into two categories: international and domestic. The former can handle inbound, outbound, border, and domestic tours, plus entry/exit procedures; the latter can only handle domestic tours and related business. So when traveling...
This article is compiled from the original travel notes on the "Zhangjiajie Tour Guide Network" (33519.com); it is a record of trips from earlier years. Time-sensitive information such as ticket prices, schedules, and accommodation prices is subject to the latest announcements from scenic areas and transportation authorities; the itinerary ideas and attraction introductions still have reference value.
1. You should understand the basic laws and regulations of the tourism industry and have basic knowledge about travel agencies. Currently, travel agencies are divided into two categories: international travel agencies and domestic travel agencies. The former can operate inbound tourism, outbound tourism, border tourism, domestic tourism, and handle entry and exit procedures on behalf of clients; the latter can only operate domestic tourism and domestic tourism-related business. Therefore, when traveling, you must first clarify the category of the travel agency, and all of this can be inquired about with the tourism quality supervision department.
2. If you buy tickets at a branch office (i.e., distribution point) of a travel agency, confirm whether it is affiliated with that travel agency and whether it has one license and two certificates, namely the business license, operating permit, and quality guarantee deposit payment certificate (generally all photocopies). The quality guarantee deposit indicates that the travel agency has paid a certain deposit to the tourism bureau. If a traveler has a dispute with the agency and the agency refuses to accept the resolution, the tourism bureau can forcibly deduct compensation from the deposit to pay the traveler. In addition, these branch offices should post complaint hotline and inquiry hotline notices, and tourists can also confirm by phone.
3. All legitimate travel agencies must sign a tourism service contract with tourists. The contract covers many details of the trip, such as the itinerary, means of transportation and standards, accommodation, meals, etc. After both parties sign and seal it, it takes effect, and tourists can file complaints based on it. Tour groups are issued a team operation schedule and a quality tracking survey form.