✅ Inclusions
I. Explanation of costs included in the quotation:
1. Tickets: Includes entrance tickets to the attractions listed in the itinerary;
2. Accommodation: Not included. If you need to book a hotel, you may notify our reception customer service in advance, and the cost will be calculated separately;
3. Guide: Includes the cost of excellent nationally certified guide service;
4. Insurance: Includes travel agency liability insurance and scenic area accident insurance;
5. Transportation: Includes 7-55 seat tourist vehicles (vehicle type depends on the number of people in the group that day). Vehicle use period: from pickup to drop-off; vehicle use scope: within the tourist itinerary.
II. Explanation of costs not included in the quotation:
1. Tour meals: Except where specially marked "meals included," all others [do not include meals]. Solutions:
A. Arrange meals separately. Tourists may decide independently according to personal preferences and freely choose local specialties from the menu;
B. Choose group meals provided by our agency: standard is ¥40 per person per day, including breakfast, lunch, and dinner;
2. Scenic area cableways: fees for cable cars, ropeways, sightseeing mini trains, elevators, and other transport tools within the scenic area;
3. Major transportation: does not include airfare, train tickets, or other major transportation costs to and from Zhangjiajie from the guest's location;
4. Other expenses: personal consumption and additional expenses caused by force majeure, etc.
III. Warm tips for travel:
1. Ticket booking: Our agency can book round-trip air tickets and train tickets to various places for tourists;
2. Additional attractions: This route can add other attractions according to tourists' needs, with costs calculated separately;
3. Discount policy: Tourists who meet the following discount policies, such as: seniors over 60, active-duty military personnel, children under 1.2 meters, in-school students, journalists, etc. Please inform our customer service in advance.
Note: Scenic area hotels have combined consumption; meals are not refunded if not used. If attractions cannot be visited due to force majeure, or if discount tickets are generated with discount documents, only the difference after the discounted settlement price will be refunded.
IV. Explanation of related terms:
Hotel class descriptions [i.e., accommodation notes]:
1. Economy: Stay in ordinary hotels, no star rating, clean, hygienic, safe, private bathroom, air conditioning, color TV, complete hot water facilities;
2. Standard: Stay in hotels higher than "economy," recently renovated or preparing to apply for three-star rating;
3. Deluxe: Stay in officially rated three-star hotels by relevant national departments;
4. Super Deluxe: Stay in four-star hotels or hotels with larger scale, more complete facilities, and preparing to apply for four-star rating compared with "deluxe" hotels;
5. Ultra Deluxe: Standard stay in five-star hotels or the best local hotels, such as Wulingyuan International Resort Hotel in Wulingyuan District (officially five-star).
Explanation of group types [individual travelers, groups, conferences accepted daily]:
1. Group tour formed by individual travelers: A conventional and economical way of traveling. After tourists from various places register with our agency, accommodation, vehicles, guides, and other services are uniformly arranged to form a tour group. Advantages: optimizes tourism resources and saves travel costs; Disadvantages: compared with tourists forming an independent group, flexibility is slightly lower.
2. Independent group: Means tourists charter a vehicle separately and hire a dedicated guide, forming an independent group. Advantages: more dedicated service, product quality and service quality far higher than conventional travel methods; Disadvantages: independent groups require advance booking and arrangement, and the travel price is relatively higher.
Discussion and execution of tourism services:
Please provide your supplementary requirements to the customer service manager, and finally execute according to the contract agreement signed by both parties.
Warm tips:
Zhangjiajie National Forest Park ticket discount and free ticket policy:
1. Tourists holding new-version press cards, active-duty officer cards, military disability certificates, civilian cadre certificates, student certificates, police officer certificates (armed police), soldier certificates, retired officer certificates, and children under 1.2 meters may pass directly through special channels with valid documents;
2. Seniors over 70 years old may purchase a ¥68 eco-bus ticket with their ID card;
3. Seniors aged 60-69 may purchase a ¥163 discount ticket with their ID card (must be full age);
4. Students over 1.2 meters and under 24 years old may purchase a ¥163 discount ticket with their student ID and ID card;
5. Children over 1.2 meters and under 1.5 meters may directly purchase a ¥163 discount ticket.
6. Holders of first- or second-class disability certificates issued by the Disabled Persons' Federation may purchase a ¥68 eco-bus ticket; please verify documents and number of people before purchasing tickets, and present documents when purchasing.
However, the final implementation shall be subject to the specific rules of the ticket station.